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Mobile Terms of Service
Effective Date: August 16, 2024
1. Introduction
By requesting to receive text messages from Green Residential (referred to as “we,” “us,” or “our”), you agree to the following terms and conditions. These terms govern our text messaging services, including any text messages we send you in response to your request or interaction with us.
2. Consent to Receive Text Messages
By opting to receive text messages from us, you consent to receive automated and non-automated text messages from Green Residential at the phone number you provide. These messages may include information about your account, service updates, promotional offers, and other relevant communications.
3. Message Frequency
The number of messages you receive may vary based on your interactions with us and the services you use. You can expect to receive a response to your request for a text-back, as well as any necessary follow-up messages related to your inquiry.
4. Charges and Carriers
Message and data rates may apply depending on your mobile carrier and plan. Green Residential does not charge you for text messages, but your mobile carrier’s standard rates and fees may apply. Please check with your carrier for details on message and data rates.
5. Opt-Out Information
To stop receiving text messages from us, reply with the word “STOP” to any text message we send you. After receiving your opt-out request, we will promptly cease sending you text messages. You may still receive important messages related to your account or service.
6. Help Information
For help or support related to our text messaging services, reply with the word “HELP” to any text message we send you. We will provide instructions on how to contact our customer service team for further assistance.
7. Privacy and Security
We are committed to protecting your privacy and data security. Your phone number and other information collected through text messaging will be used in accordance with our Privacy Policy, which can be found at https://www.greenresidential.com/privacy-policy/. By consenting to receive text messages, you acknowledge that data transmitted through text messaging may be subject to risks and limitations.
8. Changes to Terms
We may update these Mobile Terms of Service from time to time. Any changes will be effective upon posting the revised terms on our website or notifying you through a text message. Your continued use of our text messaging services constitutes your acceptance of the updated terms.
9. Contact Us
If you have any questions or concerns about these Mobile Terms of Service or our text messaging services, please contact us at:
Green Residential
2500 Tanglewilde St, Ste 106
Houston, TX 77063
Phone: 713-395-9700
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