Privacy Policy

ways, including, but not limited to, when Users visit our site, register on the site,
place an order, subscribe to the newsletter, respond to a survey, fill out a form,
and in connection with other activities, services, features or resources we make
available on our Site. Users may be asked for, as appropriate, name, email
address, mailing address, phone number, credit card information. Users may,
however, visit our Site anonymously. We will collect personal identification
information from Users only if they voluntarily submit such information to us.
Users can always refuse to supply personally identification information, except
that it may prevent them from engaging in certain Site related activities.

We may collect non-personal identification information about Users whenever
they interact with our Site. Non-personal identification information may include
the browser name, the type of computer and technical information about Users
means of connection to our Site, such as the operating system and the Internet
service providers utilized and other similar information.

Our Site may use “cookies” to enhance User experience. User’s web browser
places cookies on their hard drive for record-keeping purposes and sometimes
to track information about them. User may choose to set their web browser to
refuse cookies, or to alert you when cookies are being sent. If they do so, note
that some parts of the Site may not function properly.

We may collect and use Users personal information for the following purposes:

• To improve customer service
  Information you provide helps us respond to your customer service requests
  and support needs more efficiently.
• To personalize user experience
  We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site
  We may use feedback you provide to improve our products and services.
• To process payments
  We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information
  with outside parties except to the extent necessary to provide the service.
• To run a promotion, contest, survey or other Site feature
  To send Users information they agreed to receive about topics we think will be
  of interest to them.
• To send periodic emails
  We may use the email address to send User information and updates
  pertaining to their order. It may also be used to respond to their inquiries,
  questions, and/or other requests. If User decides to opt-in to our mailing list,
  they will receive emails that may include company news, updates, related
  product or service information, etc. If at any time the User would like to
  unsubscribe from receiving future emails, we include detailed unsubscribe
  instructions at the bottom of each email or User may contact us via our Site.

Collection and Use of Text Message Information:
When you opt to receive text messages from Green Residential, we collect and use your phone number and any text message content for the following purposes:

• To Respond to Your Requests: We use your phone number to send responses to text-back requests and provide customer service.
• For Service Updates and Notifications: We may send you updates, alerts, and notifications related to your account or services.
• For Promotional Communications: With your consent, we may use your phone number to send promotional offers and information about our services.

Message Frequency and Opt-Out:
The frequency of text messages you receive may vary based on your interactions with us. To stop receiving text messages from us, reply with the word “STOP” to any text message we send you. After receiving your opt-out request, we will cease sending you text messages, although you may still receive important messages related to your account or service.

Data Security:
We implement reasonable measures to protect your phone number and text message content from unauthorized access and disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.